Privacy and cookies
Last updated: 10 November 2026
Who we are
This website is run by Webster SRS Ltd, trading as Webster Liquid Screed (company number 12518636, registered office 27 Wheatear Road, Yatton, Bristol, BS49 4FR). We are the data controller for personal information collected through this site.
Contact us about privacy on 07880 436330 or by email at info@webster-srs.com.
What we collect
When you send a quote request we collect your name, phone number, email address, project postcode, project details and any photo or plan you upload. When you call us, your number is shown to us as with any phone call.
How we use it
We use your details only to reply to your enquiry, prepare a quote and, if you go ahead, carry out and invoice the work. The lawful basis is taking steps at your request before entering into a contract, and our legitimate interest in responding to enquiries. We don't sell your details or use them for marketing mailing lists.
Who handles it for us
Quote forms are processed and stored by our website host, Netlify, Inc., which may store data in the United States under appropriate safeguards. Enquiries are then emailed to us. If you allow analytics and advertising cookies, Google receives data about your visit (see below).
How long we keep it
We keep enquiries that don't lead to work only for as long as we need them to deal with the enquiry, and records of work we carry out for as long as we need them for accounting, tax and warranty purposes.
Your rights
You can ask to see the information we hold about you, have it corrected or deleted, or object to how we use it. Contact us using the details above. If you're unhappy with how we've handled your information, you can complain to the Information Commissioner's Office at ico.org.uk.
Cookies
The site works without any cookies. With your permission, we use:
- Google Analytics to understand how visitors use the site.
- Google Ads conversion tracking to see which adverts lead to calls and quote requests.
These only load if you choose "Allow" on the cookie bar. We also store your choice in your browser so we don't ask again. You can change your mind at any time with the "Cookie settings" link at the bottom of every page.